Sears in Fort Wayne, IN Closed now

Reviews about Sears

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  March 15, 2020, by Jasmine
  HORRIBLE HORRIBLE HORRIBLE!!!!!!!!! Lady that works in jewelry I think her name is Linda was very rude! she acted like she didn't want to help us or be there. She made smart remarks when I asked questions, she didn't smile or look us in the eye. No wonder why they're closing all the mangers are rude and don't care about their customers.
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  October 23, 2019, by kelli lahti
  My wife and I bought a pair of women's shoes at this Sears location at the Glenbrook Square Mall in Fort Wayne today. We waited in line for about 30 minutes because they only had 1 cashier for the entire store. Then, the cashier forgot to remove the ink tag, which we didn't realize until we got home. The problem is that we live an hour away from Fort Wayne, so it would be a 2 hour round trip to take the shoes back there just to have the ink tag removed. I tried taking it to 3 other stores where we live, and none of them had an ink tag key that would fit the one that is on my wife's shoes. Also, I tried calling customer service, but the person on the other end was foreign and couldn't understand what I was saying. The only email I could find for Sears is the "Sears International" email. We won't be returning to this store, unless that's the only way we can get the damn ink tag removed! This is probably why Sears is going out of business! Their customer service sucks!